Outsourced Services for Companies
Ampay offers a range of services including:
- Micropayments for one-off purchases or subscriptions for online or premium services via phone/IVR
- Multiple payment models integrating Web, mobile/WAP or DiTV
- Experienced specialists in fraud control management and risk reduction
- Complete confidentiality and data security
- An established call centre offering year-round, 24/7 customer support via telephone, email and the web
- Regulatory (ICSTIS) compliance moderation and monitoring Moderation and monitoring of live services – Voice, Web, SMS
Customer Care
For consumers, Ampay offers:
- Secure online payments with Verisign-certified encryption and firewall-protected secure servers which meet the Credit Payment Industry (CPI) standard
- Payments via phone/IVR for mobile top-ups, premium mobile/phone services or payment for online subscriptions and premium features
- Customer support offered year-round, 24/7 from highly qualified customer service representatives
About Ampay
Part of the Amplefuture Group, Ampay provides services to companies seeking to outsource customer support and micropayments via phone/IVR. Ampay also provides first-line telephone, email and web-based customer support, as well as moderation and monitoring services.
Since 1995 the Amplefuture group of companies has worked with market leading brands and companies including Emap, Nestle, MTV, AOL, MSN, BSkyB, Sony BMG Music Entertainment, Wanadoo and Tiscali.